NOTICE

Regarding the Responsibilities of Sellers and Customers in Every Transaction

A. Seller’s Responsibilities:

  1. Provide guidance and instructions on all specific information related to the product/service so that the Buyer understands and can use it.
  2. Deliver products/commodities to the Buyer within the agreed-upon time and quantity after the Buyer has made full payment to the Seller.
  3. Resolve any inquiries and difficulties during the use of the product.
  4. Provide relevant documents and paperwork related to the Buyer’s payment to the Seller, such as invoices, purchase orders, receipts, etc., with the total amount that the Buyer has placed in the requested month.

B. Buyer’s Responsibilities:

  1. Adhere to the regulations and procedures related to the services as specified by the Seller.
  2. Make full payment to the Seller according to the order, accompanied by the required invoices and documents (if applicable).
  3. Support and provide complete information to the Seller regarding transactions when requested by the Seller.